Orbi app not working: When you think about the most suitable wifi router, the Netgear Orbi Mesh wifi router comes to mind. Enjoy the flaming-fast internet speed, most suited for homes, gives multi-device connection and a lag-free internet connection to the home network.

But sometimes, users face an error while connecting to the Orbi Mesh Router, such as the Orbi app not working or the Orbi app not working on iPhone. If you are one of them experiencing this issue, then you are on the right post.

See some troubleshooting steps to fix the Orbi app not working on iPhone error. Here we go!

Fixed: orbi app not working

This error might arise due to some causes. Don’t worry! We are here to fix your problems regarding your Orbi router.

troubleshooting steps to fix Orbi app not working

Let’s get started without any further delay.

Reboot your Orbi router network :

Rebooting is the best solution to fix any problem. Sometimes a small error becomes more complicated. That’s why we suggest the reboot your Orbi wifi network. To do this, unplug your Orbi router from the electric socket. After a few seconds, plug it back into the electric socket, and check that your orbi-app.com can connect with your router.

Update orbi app :

If after rebooting, still Orbi app not working, you need to check the Orbi app update. For this, move towards the App Store to update the latest version of the Orbi app. Go to the Google play store or iOS app store and search for the update. Is there available, then hit the update button and install it.

Update your smartphone software :

You also look for your smartphone software update. Because if there is no software update installed on your smartphone, it might restrict the app’s work. So follow the instructions below and check for the software update.

  1. Head to the Settings app on your mobile and scroll down to the system.
  2. Hit the advanced button under the System tab, and proceed to system update.
  3. Once you tap on the system update, the smartphone will look for the update.
  4. If there is any update available, download and install it and use the Orbi app again.

Clear cache and data from the Orbi app :

One more troubleshooting step is to clear the cache and data of the Orbi app. Commonly, the apps stop working when they are jammed, which clearly shows to delete all the cache and data to free up space. Thus, the Orbi app starts working again.

Reset your Orbi router :

In case, none of the above troubleshooting steps worked, then the last option left for you is to reset your Orbi router. To this, search for the reset button and press it by using a sharp object. Release the button after 10 seconds. That’s enough, your router automatically starts rebooting itself. Resetting the router means taking your router to its default factory settings. So, after this, you need to reconfigure your Orbi router.

If still, you might not get success in solving this error, then try to contact our technical expert’s team to help you out.

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